At Travelport, we want to give you an understanding about how we collect your information and the use we make of it in the course of our business.
Travelport gathers two types of information about you: (1) Personal Information that you provide to us, and (2) Personal Information we receive from other sources.
We may collect and process the following data about you:
Usually, we and our other business partners use your information to deliver our products and services.
We may use Personal Information held about you in a variety of ways including the following:
Our lawful bases for this processing are is that it is necessary for the performance of a contract that we have entered in to or are about to enter in to with you or that it is in our legitimate business interests. We may also send you marketing communications where you have expressly consented to receive them.
The following describes some of the ways that any Personal Information may be disclosed:
Travelport maintains appropriate technical and organizational measures to protect Personal Information from loss, misuse, and unauthorized access, disclosure, alteration and destruction. Travelport also takes reasonable steps to keep Personal Information accurate, current, complete, and reliable for its intended use.
Whenever Travelport uses third parties to process Personal Information on its behalf it will ensure that they do so for specified purposes and on its instructions only.
The security of all information we receive is an important concern to us. We exercise care in providing secure transmission of your information from your computer to our servers. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, Travelport can’t ensure the security of any information you transmit to us or from our online products or services, and you do so at your own risk.
Travelport retains Personal Information no longer than is necessary to for the purpose for which it is collected, to comply with legal obligations and to fulfill legitimate business and compliance purposes.
Travelport analyzes, uses, discloses, and processes statistical and other data in de-personalized (anonymized) form that Travelport obtains or generates in connection with its business. This data is used to identify trends and other activities in the travel industry.
Personal Information we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our vendors. Such staff maybe engaged in, among other things, the fulfilment of the services you receive from us, the processing of your payment details and the provision of support services. By submitting your Personal Information, you agree to this transfer, storing or processing. The countries that your Personal Information may be transferred to may have laws that differ from the laws of your country.
Travelport will implement appropriate safeguards under Article 46 of the GDPR for the transfer of your personal information to the US and other countries outside of the EEA which do not have an adequacy decision under Article 45 of the GDPR (which, following the United Kingdom’s exit from the European Union and in the absence of any agreement between the United Kingdom and the member states of the European Union stating otherwise, will include the United Kingdom). Except in circumstances where there is an agreement between the United Kingdom and the member states of the European Union requiring otherwise, following the United Kingdom’s exit from the European Union these same protections will apply in relation to the transfer of personal information from the United Kingdom to third countries.
To learn more about model contracts, please visit http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm.
Data privacy laws grant individuals certain rights with respect to the:
Any requests to exercise these rights (including requests for applicable model clauses), questions or complaints relating to your Personal Information should be directed to Travelport at email@example.com or to the Data Protection Officer at the addresses specified below. Travelport retains the right to use reasonable measures to authenticate the identity of any person who makes a request in respect of their Personal Information or otherwise raises any questions.
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Winston Churchillweg 41
Rio Canario, Curacao
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